Plumbers & Gas Safe Engineers in South East London

Yes — our pricing is clear and published. See our Rates page for call-out and labour pricing, then we’ll confirm costs before work starts.

We don’t charge a separate call-out fee. We always charge for the full first hour of work, which covers attending the property, finding the problem and fixing it where possible. After the first hour, time is charged in 15-minute steps only. Prices are always explained clearly before any work starts. You can view our full pricing on the Rates page before booking.

No — we do both. We handle emergency callouts and also plenty of booked work like boiler repairs/installs, radiator upgrades, hot water cylinder work, and general plumbing.

Check pressure and the thermostat settings, then reset if safe to do so. If the problem persists (especially with error codes), it’s best to book a Gas Safe engineer.

Yes — annual servicing helps spot wear early, improves reliability and is recommended for most boilers. We service leading boiler brands and confirm what’s included before starting.
Annual servicing is commonly recommended to prevent issues and catch early wear.

Yes — Gas Safe registered engineers carry out all our gas and boiler work. You can check our Gas Safe registration on the official Gas Safe Register before booking.

We cover Dulwich and surrounding South East London areas including Peckham, East Dulwich, Forest Hill, Herne Hill, Brockley, Lewisham and more. Use the Locations section to find your area.

It depends on the job and time of day. For emergencies we aim to respond as quickly as possible, and for booked work we’ll offer the next available slots.

A quick description of the issue, your postcode, and (if possible) a photo or short video of the problem or boiler display. Please send this via WhatsApp — the WhatsApp widget is visible on every page of our website — and it helps us advise faster and quote more accurately.

Yes — we’re fully insured and our workmanship is guaranteed. If anything needs follow-up, we’ll put it right.

Payment is taken by debit or credit card on job completion. We also accept card payments over the phone, which is common for landlords or agents who are not on site.We accept all major debit and credit cards except American Express. We do not accept cash or bank transfers. Full payment details are explained on our Rates page.

The quickest and easiest way to contact us is via WhatsApp — the WhatsApp widget is visible on every page of our website. You can also call us on 07521 853507 (mobile) or 020 8935 5206 (landline), email us at office@dulwich-plumber.co.uk, or use the contact form on our website.